Siebel Wireless or Siebel mobile solutions is a bridge between the wireless communications, the internet and Siebel e-Business content to allow organizations to communicate with the customers, clients, partners and employees through a channel called Wireless. It gives a real time access to all the critical e-Business information through a wireless device. Mainly the wireless devices are mobile devices or handheld devices, in which a user read, edits and writes new data to the Siebel data base.
Mobile devices are no more a luxury but the necessity in this society. With the developing market and the industries, businesses are also moving mobile. Today, communications are done on mobile phones for the business; then why not to keep a track of the customers and clients via mobile devices.
Mobile devices companies like iPhone, BlackBerry, Alcatel, Nokia etc. have the approval of Oracle e-Business suites running over these handhelds. In this, users typically connect to Siebel wireless by entering the URL in their mobile device’s web browser and bookmarking the sites. However, before that users must authenticate by providing valid username and password.
This technology allows consumers to more effectively deal with suppliers and companies to effectively share customer information across various distribution channels. Siebel Wireless can be used by consumers as well as businesses to order products and services and to inquire about order status. Siebel Wireless enables companies to quickly deploy wireless-enabled Web sites for eCommerce . Partner Relationship Management, and Service.
In the Siebel CRM the following applications are currently available:
- Sales Wireless
- Service Wireless
- Financial Services Wireless
- ePharma Wireless
- eCommunications Wireless
- eEnergy Wireless
Today Siebel Wireless e-Business solutions are an important part of an inclusive business strategy. Siebel wireless e-Business Solutions offer laptop, handheld, and wireless enabled applications that give instant access to all the critical information anytime, anywhere. Siebel wireless Solutions, deployed across all the possible sectors like sales, service, and partner organizations etc. That enables the sharing of business information to remove obstruction to the productivity, generate user interest which increases sales and services effectively and improve customer satisfaction, and maintain profitable and lasting customer relationships.