Today customer centricity,
loyalty and profitability are becoming more important in the industry. Customer
Relationship Management (CRM) is a versatile approach to improving one’s
business through the proper acquisition and retention of a selected customer
based. In this, Businesses both big companies and SMB are beginning to adopt
this model. In this model, Siebel CRM applications helps in increasing the sales, enhance the customer service and the marketing
functions.
With the proficient technical
expertise of the Consultants across theses diverse areas, such as User
Interface, Business Process & Integration, and underlying Database, are
equally able of setting up a Siebel CRM Implementation from the beginning or to
enhance and improve an existing Implementation.
Siebel CRM mainly follows the given path for implementation
- Analysis: In other words, Requirement Analysis. The project begins with a planning, objective and scopes are reviewed and agreed to. The results are mapped and plan the actual implementation and design of the project and also set the budget for it.